LOOMWELL · LEGACY API FAQ
Loomwell accounts and billing
Find answers about keys, query usage, and subscriptions.
Where do I enter my API key?
In the customer console, expand Account settings and tools and connect your account with your trial or paid API key. The explorer keeps the key in page memory and does not save it in browser storage. Reconnect after reloading the page.
How can I see my query allowance?
Connect your account in the customer console to see subscription status and monthly query usage. Allowances reset each UTC calendar month. Account limits depend on your pilot configuration.
What counts as a query?
Searching and retrieving records consume queries, including requests through MCP. Loading another search results page also consumes a query. Exploring evidence already loaded in the browser does not use extra queries.
How do I subscribe or manage billing?
Open Billing & subscription under Account settings and tools in the customer console. Stripe checkout displays the configured price before payment. Access activates after billing confirmation. Use Manage billing to open the Stripe customer portal when available for your account.
Search API knowledge or start a free trial
Check the published catalog or start a free trial or connect your API key.